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Case/Care Management

~ Program provides Support to those in Need ~

Families First seeks to not only address the immediate basic need of those we serve, but also work towards developing long lasting tools and skills contributing to ongoing stability.  All direct financial assistance areas provided by Families First are complemented by a Case Management component that can be tailored to individual needs and areas of instability.  The Case Management program follows 3 core components:

Families First Programs

COMPONENT:  Financial Literacy

Achieving financial security requires more than just balancing your budget. Even before you experience a hardship or crisis you need to recognize yourself as an asset that can change your own circumstance. Our strategies for financial education will empower you with the necessary skills and knowledge to confidently take control of your financial future and achieve the long-term self-sufficiency and stability you are seeking for yourself and your family. This can happen regardless of where your income level and resources are at.


Through our Financial Literacy and Budgeting Program, Our Case Care Managers can help you:

  • Learn budgeting tools and techniques to help you manage your money

  • Improve your credit rating

  • Begin a savings plan for future goals

  • Increase awareness to avoid identity theft and loan frauds – make better choices with your money

  • Understand your financial options for homeownership, refinancing, or renting


To improve your financial future and become financially stable call (608) 374-4141 to make an appointment with one of our CCM’s.


COMPONENT: Mainstream Resource & Referral

Families First serves as a resource and referral point of contact for clients seeking services.  In many cases, members of our communities may need assistance, or information, on available services that are already in existence.  Families First received hundreds of calls and in person client contacts seeking information in existing programs and support services in 2019.

COMPONENT: Skill Building

Case/Care Management programming further seeks to address basic education components including reading and understanding lease agreements, communicating with landlords, locating and securing housing, reading and understanding utility bills and searching and securing employment or transportation.

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